Neighbourhood Profile
Tower Hamlets
Figures are your practice where published; otherwise the nearest available area, marked ○.
Your borough
Your boroughPatient experience — GP Patient Survey (2026)
% positive · registered patients · GPPS 2026 · response-weighted · 2,841 responses
What kind of appointment, and how soon?
Appointment type and booking-to-appointment delay · June 2026 · This borough
NHS Digital’s own recording categories for what appointments were for, and how long patients waited between booking and being seen. ‘Inconsistent Mapping’ and ‘Unmapped’ are known data-quality labels in the source, not booking types — read them as ‘not reliably categorised’, not as a real appointment type.
- Inconsistent Mapping27.8%
- General Consultation Routine26.3%
- Clinical Triage13.5%
- General Consultation Acute13.3%
- Planned Clinics7.6%
- Planned Clinical Procedure6.1%
- Care Related Encounter but does not fit into any other category3.9%
- Home Visit0.4%
- Social Prescribing Service0.2%
- Patient contact during Care Home Round0.2%
- Structured Medication Review0.2%
- Walk-in0.2%
- Service provided by organisation external to the practice0.1%
- Care Home Needs Assessment & Personalised Care and Support Planning0.1%
- Unplanned Clinical Activity0.1%
- Care Home Visit0.1%
- Non-contractual chargeable work0%
- Unmapped0%
- Group Consultation and Group Education0%
| Category | Appointments | Share |
|---|---|---|
| Inconsistent Mapping | 53,964 | 27.8% |
| General Consultation Routine | 51,143 | 26.3% |
| Clinical Triage | 26,309 | 13.5% |
| General Consultation Acute | 25,793 | 13.3% |
| Planned Clinics | 14,863 | 7.6% |
| Planned Clinical Procedure | 11,786 | 6.1% |
| Care Related Encounter but does not fit into any other category | 7,642 | 3.9% |
| Home Visit | 749 | 0.4% |
| Social Prescribing Service | 471 | 0.2% |
| Patient contact during Care Home Round | 336 | 0.2% |
| Structured Medication Review | 298 | 0.2% |
| Walk-in | 295 | 0.2% |
| Service provided by organisation external to the practice | 279 | 0.1% |
| Care Home Needs Assessment & Personalised Care and Support Planning | 214 | 0.1% |
| Unplanned Clinical Activity | 103 | 0.1% |
| Care Home Visit | 102 | 0.1% |
| Non-contractual chargeable work | 52 | 0% |
| Unmapped | 25 | 0% |
| Group Consultation and Group Education | 20 | 0% |
- Same Day44.5%
- 1 Day8.4%
- 2 to 7 Days19.1%
- 8 to 14 Days14.3%
- 15 to 21 Days7.2%
- 22 to 28 Days3.4%
- More than 28 Days3%
- Unknown / Data Issue0.1%
| Category | Appointments | Share |
|---|---|---|
| Same Day | 86,514 | 44.5% |
| 1 Day | 16,352 | 8.4% |
| 2 to 7 Days | 37,205 | 19.1% |
| 8 to 14 Days | 27,863 | 14.3% |
| 15 to 21 Days | 13,977 | 7.2% |
| 22 to 28 Days | 6,618 | 3.4% |
| More than 28 Days | 5,790 | 3% |
| Unknown / Data Issue | 125 | 0.1% |
Telephony — answered vs missed, monthly
Calls answered and missed as a share of inbound, last 12 months · This borough
Why access is the lever
Access is the lever. When patients can get through — on the phone, online, or in clinic — demand is met in primary care. When they can’t, it does not disappear: it re-routes to NHS 111 and to walk-in (Type 3) A&E, the substitution this dashboard’s Community tab tracks.
These four measures triangulate access: how much capacity the PCN delivers (appts per 1,000 registered, appts per GP FTE), how much is wasted (DNA rate), and how well the phones cope (calls answered). The telephony trend below shows whether the 8am phone queue is improving or slipping month on month.
Read alongside Digital: better online uptake and call-answer rates relieve the phone pressure here, and a healthier Access picture is what keeps Community’s urgent-care substitution signals down.
Wider area context
Wider area contextNot specific to your practice — nearest available area, marked ○.
Deprivation gradient
IMD vs DNA (did-not-attend) rateIn this scope: Across this borough’s 30 practices, more-deprived practices have a higher DNA (did-not-attend) rate — a weak positive relationship (r = 0.23, n = 30).
For reference — Nationally: moderate positive, r = 0.41, n = 6,117.
Within this borough the deprivation spread is narrow, so the local gradient is muted — nationally this is a moderate positive relationship.
The dashed line is the national gradient (all English practices); the solid line is this scope’s. Hover any dot for the practice + its values.
| ALBION HEALTH CENTRE | F84012 | 41.4 | 12.6% |
| CITY SQUARE MEDICAL GROUP | F84114 | 38.7 | 7.0% |
| THE CHRISP STREET HTH CTR | F84062 | 38.6 | 8.3% |
| THE JUBILEE STREET PRACTICE LTD | F84031 | 37.8 | 4.9% |
| GOUGH WALK PRACTICE | F84025 | 37.2 | 5.6% |
| HARFORD HEALTH CENTRE | F84087 | 36.9 | 4.5% |
| XX PLACE HEALTH CENTRE | F84122 | 36.8 | 8.4% |
| HEALTH E1 | F84733 | 36.0 | 19.9% |
| THE BLITHEHALE MED.CTR. | F84718 | 35.9 | 6.0% |
| THE MISSION PRACTICE | F84016 | 35.1 | 6.4% |
| ST ANDREWS HEALTH CENTRE | Y03023 | 34.7 | 8.2% |
| BETHNAL GREEN HEALTH CTR. | F84083 | 34.7 | 4.5% |
| WELLINGTON WAY HEALTH CENTRE | F84118 | 32.5 | 5.6% |
| THE LIMEHOUSE PRACTICE | F84054 | 32.4 | 8.8% |
| THE SPITALFIELDS PRACTICE | F84081 | 32.1 | 8.6% |
| GOODMAN'S FIELD HEALTH CENTRE | F84039 | 30.8 | 11.3% |
| SUTTONS WHARF HEALTH CENTRE | F84123 | 30.7 | 4.2% |
| STROUTS PLACE MEDICAL CENTRE | F84051 | 30.6 | 6.6% |
| RUSTON STREET CLINIC | F84030 | 29.8 | 6.5% |
| HARLEY GROVE MEDICAL CTR. | F84044 | 29.4 | 3.2% |
| ST. STEPHENS HEALTH CENTRE | F84034 | 28.6 | 4.7% |
| ABERFELDY PRACTICE | F84698 | 28.2 | 3.8% |
| THE GROVE ROAD SURGERY | F84055 | 26.8 | 4.9% |
| TREDEGAR PRACTICE | F84696 | 26.4 | 5.6% |
| ROSERTON STREET SURGERY | F84647 | 23.1 | 7.4% |
| ISLAND HEALTH | F84710 | 21.5 | 8.3% |
| DOCKLANDS MEDICAL CENTRE | F84656 | 20.4 | 7.0% |
| THE BARKANTINE PRACTICE | F84747 | 19.7 | 7.1% |
| THE WAPPING GROUP PRACTICE | F84079 | 16.7 | 7.5% |
| ST. KATHERINE'S DOCK PRACTICE | F84731 | 11.0 | 4.7% |
30 practices, most-deprived first — click a column to re-sort. Scrolls within the box.
- Practice-level (ecological) relationship — a property of practices, not of individual patients. Correlation ≠ causation.
- Deprivation = each practice’s catchment-weighted IoD2025 score — its registered patients’ mean small-area deprivation, weighted by where they live (the materialised catchment-weighting layer), higher = more deprived. We report r, n and direction only — no significance test.