Data LibraryManagement information

Online consultation to general practice

Geography: England Englandas of Apr 2026
Online consultation submissions●England
8,471,292Apr 2026
Online front-door share●England
21.5%of online + appointments
Submissions per 1,000 registered
133online demand per head

Online submissions by hour of day

When online-consultation demand lands · Apr 2026 · England

0007091113151718Hour of day (24h) · gold = busiest hour

Online consultation submissions

Last 12 months · England

max 9,617,628min 5,078,573May 2025Jul 2025Sep 2025Nov 2025Jan 2026Mar 2026Apr 2026

Year-on-year

Online submissions by financial-year month · England

max 9,617,628min 5,078,573AprMayJunJulAugSepOctNovDecJanFebMar
2025/262026/27

Top geographies — ICBs across England

Ranked by online front-door share · Apr 2026

England average: 21.5%

Where this geography sits

median 21.3%min 10.6%max 29.4%21.5%

This geography is at the 53rd percentile of 36 peers on online front-door share.

Tip: click a bar to drill into it.

All icbs — ICBs across England

Latest-period online-consultation metrics · Apr 2026 · sortable

NHS SOUTH EAST LONDON INTEGRATED CARE BOARD326,71615529.4%
NHS SOUTH WEST LONDON INTEGRATED CARE BOARD276,84515727.6%
NHS ESSEX INTEGRATED CARE BOARD345,00917127.1%
NHS SURREY AND SUSSEX INTEGRATED CARE BOARD564,39318026.4%
NHS SOMERSET INTEGRATED CARE BOARD101,27416726.1%
NHS CENTRAL EAST INTEGRATED CARE BOARD620,52817626.0%
NHS LINCOLNSHIRE INTEGRATED CARE BOARD163,77419925.7%
NHS NORTHAMPTONSHIRE INTEGRATED CARE BOARD145,90817225.4%
NHS GREATER MANCHESTER INTEGRATED CARE BOARD467,73114125.1%
NHS SHROPSHIRE, TELFORD AND WREKIN INTEGRATED CARE BOARD85,40215925.0%
NHS THAMES VALLEY INTEGRATED CARE BOARD324,76713823.9%
NHS BIRMINGHAM AND SOLIHULL INTEGRATED CARE BOARD246,05915823.8%
NHS BRISTOL, NORTH SOMERSET AND SOUTH GLOUCESTERSHIRE INTEGRATED CARE BOARD146,47413423.3%
NHS BLACK COUNTRY INTEGRATED CARE BOARD223,19315723.2%
NHS NORTH EAST LONDON INTEGRATED CARE BOARD304,45812322.6%
NHS CORNWALL AND THE ISLES OF SCILLY INTEGRATED CARE BOARD103,57517121.9%
NHS COVENTRY AND WARWICKSHIRE INTEGRATED CARE BOARD139,24612421.8%
NHS SOUTH YORKSHIRE INTEGRATED CARE BOARD221,17214521.4%
NHS DEVON INTEGRATED CARE BOARD213,55116521.1%
NHS KENT AND MEDWAY INTEGRATED CARE BOARD229,96011320.5%
NHS HUMBER AND NORTH YORKSHIRE INTEGRATED CARE BOARD251,82913920.4%
NHS NORFOLK AND SUFFOLK INTEGRATED CARE BOARD253,23814120.2%
NHS HEREFORDSHIRE AND WORCESTERSHIRE INTEGRATED CARE BOARD115,32613820.1%
NHS LANCASHIRE AND SOUTH CUMBRIA INTEGRATED CARE BOARD197,84311320.0%
NHS DERBY AND DERBYSHIRE INTEGRATED CARE BOARD140,38212519.9%
NHS CHESHIRE AND MERSEYSIDE INTEGRATED CARE BOARD323,80511519.7%
NHS NOTTINGHAM AND NOTTINGHAMSHIRE INTEGRATED CARE BOARD166,40113019.4%
NHS STAFFORDSHIRE AND STOKE-ON-TRENT INTEGRATED CARE BOARD130,71410819.0%
NHS WEST YORKSHIRE INTEGRATED CARE BOARD323,08112017.9%
NHS WEST AND NORTH LONDON INTEGRATED CARE BOARD449,5499517.8%
NHS GLOUCESTERSHIRE INTEGRATED CARE BOARD80,98711617.5%
NHS HAMPSHIRE AND ISLE OF WIGHT INTEGRATED CARE BOARD246,62210617.4%
NHS LEICESTER, LEICESTERSHIRE AND RUTLAND INTEGRATED CARE BOARD135,63911017.2%
NHS DORSET INTEGRATED CARE BOARD95,64711616.1%
NHS BATH AND NORTH EAST SOMERSET, SWINDON AND WILTSHIRE INTEGRATED CARE BOARD102,90810216%
NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD207,2866210.6%
NHS BEDFORDSHIRE, LUTON AND MILTON KEYNES INTEGRATED CARE BOARD0——
NHS BUCKINGHAMSHIRE, OXFORDSHIRE AND BERKSHIRE WEST INTEGRATED CARE BOARD0——
NHS CAMBRIDGESHIRE AND PETERBOROUGH INTEGRATED CARE BOARD0——
NHS FRIMLEY INTEGRATED CARE BOARD0——
NHS HERTFORDSHIRE AND WEST ESSEX INTEGRATED CARE BOARD0——
NHS MID AND SOUTH ESSEX INTEGRATED CARE BOARD0——
NHS NORFOLK AND WAVENEY INTEGRATED CARE BOARD0——
NHS NORTH CENTRAL LONDON INTEGRATED CARE BOARD0——
NHS NORTH WEST LONDON INTEGRATED CARE BOARD0——
NHS SUFFOLK AND NORTH EAST ESSEX INTEGRATED CARE BOARD0——
NHS SURREY HEARTLANDS INTEGRATED CARE BOARD0——
NHS SUSSEX INTEGRATED CARE BOARD0——

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About this data

Provenance & method

Source
NHS Digital ↗ Management information
Latest period
Apr 2026
History
May 2025 → Apr 2026
Scale
74,147 rows
Licence
Open Government Licence v3.0
Grain note
Online Consultation Systems data is practice-keyed and rolls cleanly up the ODS organisation tree (practice → PCN → ICB → region), so every figure is at the selected geography's honest grain. The online front-door share expresses online-consultation submissions as a share of all primary-care contacts (online + GP appointments); it degrades to "—" where there is no appointment volume to divide by. This is management information, not an Official Statistic.
System operational
PCNDPrimary Care Network Dashboards
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