Data LibraryOfficial statistics

NHS 111 — Integrated Urgent Care

England as of Apr 2026

NHS RegionICB (contract area)NHS 111 / IUC is published at England, NHS Region and IUC contract area (an ICB-aligned commissioning footprint — its name reads as the ICB) — never at GP / PCN grain.

This dataset has no GP-practice grain — figures are shown at the nearest available area (ICB / region / England), marked ○, not practice-level.

NHS 111 calls

Wider area · EnglandEngland

1,658,404calls offered

Answered

England

94.4%% of calls offered

111 → primary care

England

42.4%disposition share

111 → 999 / ambulance

England

11.3%disposition share

NHS 111 disposition mix

England

999 / ED / primary care / self-care / other · Apr 2026

Ambulance (999)11.3%
ED (A&E)6.8%
Primary care42.4%
Self-care13.6%
Other25.9%

NHS 111 calls

Last 12 months · England

Year-on-year

NHS 111 calls by financial-year month · England

2025/262026/27

How England compares — all 7 NHS regions in England

By region

National peer ranking by the share of 111 dispositions to primary care · Apr 2026

This is a national peer ranking of all 7 NHS regions — regions are 111's only honest sub-England grain, not your local area. Your selection is highlighted for context.

England average: 42.4%

Where England sits

This geography is at the 57th percentile of 7 peers on primary-care disposition share.

The 7 NHS regions are 111's only honest sub-England grain. Tip: click a bar to focus a region.

All 7 NHS regions in England — NHS 111 detail (national peer ranking)

By region

111 calls, answered & disposition shares · Apr 2026 · sortable · not your local area


NORTH WEST COMMISSIONING REGION	180,043	93.5%	49.8%	5.7%	10.9%
MIDLANDS COMMISSIONING REGION	305,711	99.6%	47.6%	8.5%	11.7%
SOUTH EAST COMMISSIONING REGION	272,500	92.7%	43.8%	6.5%	8.7%
NORTH EAST AND YORKSHIRE COMMISSIONING REGION	276,813	89.2%	41.8%	7.3%	11.7%
LONDON COMMISSIONING REGION	236,654	95.8%	39.2%	5.3%	10.4%
EAST OF ENGLAND COMMISSIONING REGION	197,550	96.5%	38.2%	5.6%	13.1%
SOUTH WEST COMMISSIONING REGION	189,133	92.7%	31.8%	8.4%	13.5%

About this data

Provenance & method

Source: NHS England ↗ Official statistics
Latest period: Apr 2026
History: May 2025 → Apr 2026
Scale: 432 rows
Licence: Open Government Licence v3.0
Grain note: NHS 111 / IUC is shown at England or NHS Region — never below. IucMonthly / IucDisposition are published at national + region; the ICB-contract level is not used as it does not map to the ODS organisation tree. A&E activity has its own explorer.