Data LibraryOfficial statistics

NHS 111 — Integrated Urgent Care

England as of Jul 2026

NHS RegionICB (contract area)NHS 111 / IUC is published at England, NHS Region and IUC contract area (an ICB-aligned commissioning footprint — its name reads as the ICB) — never at GP / PCN grain.

This dataset has no GP-practice grain — figures are shown at the nearest available area (ICB / region / England), marked ○, not practice-level.

NHS 111 calls

Wider area · EnglandEngland

1,650,814calls offered

Answered

England

92.5%% of calls offered

111 → primary care

England

40.9%disposition share

111 → 999 / ambulance

England

11.4%disposition share

NHS 111 disposition mix

England

999 / ED / primary care / self-care / other · Jul 2026

Ambulance (999)11.4%
ED (A&E)7.6%
Primary care40.9%
Self-care14%
Other26.2%

NHS 111 calls

Last 13 months · England

Year-on-year

NHS 111 calls by financial-year month · England

2025/262026/27

How England compares — all 7 NHS regions in England

By region

National peer ranking by the share of 111 dispositions to primary care · Jul 2026

This is a national peer ranking of all 7 NHS regions — regions are 111's only honest sub-England grain, not your local area. Your selection is highlighted for context.

England average: 40.9%

Where England sits

This geography is at the 43rd percentile of 7 peers on primary-care disposition share.

The 7 NHS regions are 111's only honest sub-England grain. Tip: click a bar to focus a region.

All 7 NHS regions in England — NHS 111 detail (national peer ranking)

By region

111 calls, answered & disposition shares · Jul 2026 · sortable · not your local area


MIDLANDS COMMISSIONING REGION	295,756	99.4%	46.3%	9.3%	12.2%
SOUTH EAST COMMISSIONING REGION	275,402	90.2%	43.3%	7.2%	8.4%
NORTH WEST COMMISSIONING REGION	173,413	90.6%	42.4%	6.5%	10.6%
NORTH EAST AND YORKSHIRE COMMISSIONING REGION	279,176	82.8%	41.2%	7.9%	11.2%
LONDON COMMISSIONING REGION	240,443	95.7%	38.5%	6.5%	10.9%
EAST OF ENGLAND COMMISSIONING REGION	193,165	96.1%	37.8%	5.8%	13.7%
SOUTH WEST COMMISSIONING REGION	193,459	93.2%	32.5%	9%	13.3%

About this data

Provenance & method

Source: NHS England ↗ Official statistics
Latest period: Jul 2026
History: May 2025 → Jul 2026
Scale: 540 rows
Licence: Open Government Licence v3.0
Grain note: NHS 111 / IUC is shown at England or NHS Region — never below. IucMonthly / IucDisposition are published at national + region; the ICB-contract level is not used as it does not map to the ODS organisation tree. A&E activity has its own explorer.