Data LibraryOfficial statistics in development

Appointments in General Practice

Geography: England Englandas of Aug 2026
Total appointments●England
28,848,524Aug 2026
Appts per 1,000 registered●England
457England
Attended
89.6%of all appointments
Did not attend (DNA)
4.1%of all appointments

Contact-mode mix

Share of appointments by mode · Aug 2026 · England

Face-to-face: 59.9%Telephone: 24.2%Online / video: 12.3%Home visit: 1.2%Unknown: 2.5%28,848,524appointments
  • Face-to-face59.9%
  • Telephone24.2%
  • Online / video12.3%
  • Home visit1.2%
  • Unknown2.5%

Appointment type

National Category · Share of appointments · Aug 2026 · England

General Consultation Routine: 25.6%General Consultation Acute: 19.8%Planned Clinics: 13.8%Inconsistent Mapping: 12%Clinical Triage: 11.9%Planned Clinical Procedure: 10%Unmapped: 1.5%Structured Medication Review: 1%Care Related Encounter but does not fit into any other category: 0.9%Unplanned Clinical Activity: 0.9%Home Visit: 0.7%Patient contact during Care Home Round: 0.6%Care Home Visit: 0.4%Social Prescribing Service: 0.3%Service provided by organisation external to the practice: 0.3%Care Home Needs Assessment & Personalised Care and Support Planning: 0.2%Walk-in: 0.1%28,848,524appointments
  • General Consultation Routine25.6%
  • General Consultation Acute19.8%
  • Planned Clinics13.8%
  • Inconsistent Mapping12%
  • Clinical Triage11.9%
  • Planned Clinical Procedure10%
  • Unmapped1.5%
  • Structured Medication Review1%
  • Care Related Encounter but does not fit into any other category0.9%
  • Unplanned Clinical Activity0.9%
  • Home Visit0.7%
  • Patient contact during Care Home Round0.6%
  • Care Home Visit0.4%
  • Social Prescribing Service0.3%
  • Service provided by organisation external to the practice0.3%
  • Care Home Needs Assessment & Personalised Care and Support Planning0.2%
  • Walk-in0.1%
  • Non-contractual chargeable work0%
  • Group Consultation and Group Education0%
CategoryAppointmentsShare
General Consultation Routine7,370,90625.6%
General Consultation Acute5,717,52419.8%
Planned Clinics3,970,09313.8%
Inconsistent Mapping3,452,55712%
Clinical Triage3,435,08711.9%
Planned Clinical Procedure2,872,00510%
Unmapped440,8151.5%
Structured Medication Review283,2831%
Care Related Encounter but does not fit into any other category270,4870.9%
Unplanned Clinical Activity250,5970.9%
Home Visit215,2270.7%
Patient contact during Care Home Round168,9990.6%
Care Home Visit115,2320.4%
Social Prescribing Service98,7890.3%
Service provided by organisation external to the practice91,6690.3%
Care Home Needs Assessment & Personalised Care and Support Planning43,6460.2%
Walk-in32,9190.1%
Non-contractual chargeable work11,1350%
Group Consultation and Group Education7,5540%

Time to appointment

Booking-to-appointment delay · Aug 2026 · England

Same Day: 45%1 Day: 7.4%2 to 7 Days: 16.8%8 to 14 Days: 12.4%15 to 21 Days: 7.6%22 to 28 Days: 5.2%More than 28 Days: 5.6%Unknown / Data Issue: 0.1%28,848,524appointments
  • Same Day45%
  • 1 Day7.4%
  • 2 to 7 Days16.8%
  • 8 to 14 Days12.4%
  • 15 to 21 Days7.6%
  • 22 to 28 Days5.2%
  • More than 28 Days5.6%
  • Unknown / Data Issue0.1%
CategoryAppointmentsShare
Same Day12,991,46345%
1 Day2,128,9597.4%
2 to 7 Days4,856,86116.8%
8 to 14 Days3,575,75312.4%
15 to 21 Days2,178,9527.6%
22 to 28 Days1,490,5415.2%
More than 28 Days1,603,7035.6%
Unknown / Data Issue22,2920.1%

Appointments per 1,000 registered

Last 13 months · England

max 614.5min 425.9Aug 2025Oct 2025Dec 2025Feb 2026Apr 2026Jun 2026Aug 2026

Year-on-year

Appts per 1,000 by financial-year month · England

max 614.5min 425.9AprMayJunJulAugSepOctNovDecJanFebMar
2025/262026/27

Top geographies — ICBs across England

Ranked by appointments per 1,000 registered · Aug 2026

England average: 457

Where this geography sits

median 469.1min 357.8max 565.5457

This geography is at the 42nd percentile of 36 peers on appts per 1,000.

Tip: click a bar to drill into it.

All icbs — ICBs across England

Current-period metrics · Aug 2026 · sortable

NHS CORNWALL AND THE ISLES OF SCILLY INTEGRATED CARE BOARD341,239603,392565.590.4%3.4%
NHS DEVON INTEGRATED CARE BOARD724,3841,288,388562.292.2%2.8%
NHS DORSET INTEGRATED CARE BOARD451,923822,565549.492.1%2.9%
NHS LINCOLNSHIRE INTEGRATED CARE BOARD443,929820,255541.291%3.4%
NHS WEST YORKSHIRE INTEGRATED CARE BOARD1,387,5712,667,860520.191.6%3.5%
NHS NORFOLK AND SUFFOLK INTEGRATED CARE BOARD922,6591,788,882515.890.3%3%
NHS GLOUCESTERSHIRE INTEGRATED CARE BOARD359,072697,118515.192.1%2.9%
NHS NOTTINGHAM AND NOTTINGHAMSHIRE INTEGRATED CARE BOARD638,4081,262,308505.790.6%3.7%
NHS LEICESTER, LEICESTERSHIRE AND RUTLAND INTEGRATED CARE BOARD613,1231,221,056502.190.1%3.9%
NHS HUMBER AND NORTH YORKSHIRE INTEGRATED CARE BOARD904,2581,802,409501.792.4%2.9%
NHS SOUTH YORKSHIRE INTEGRATED CARE BOARD758,2381,512,951501.290%4%
NHS HEREFORDSHIRE AND WORCESTERSHIRE INTEGRATED CARE BOARD414,269830,710498.789.8%3.8%
NHS BATH AND NORTH EAST SOMERSET, SWINDON AND WILTSHIRE INTEGRATED CARE BOARD501,1261,006,705497.891.7%3%
NHS BLACK COUNTRY INTEGRATED CARE BOARD689,2281,410,306488.789.1%4.7%
NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD1,623,0253,357,070483.590.3%4.1%
NHS NORTHAMPTONSHIRE INTEGRATED CARE BOARD407,751845,866482.190.6%3.4%
NHS BIRMINGHAM AND SOLIHULL INTEGRATED CARE BOARD733,3581,535,814477.588.3%5.5%
NHS CENTRAL EAST INTEGRATED CARE BOARD1,644,2233,505,002469.190.9%3.3%
NHS SURREY AND SUSSEX INTEGRATED CARE BOARD1,418,8753,024,520469.189.8%3.3%
NHS HAMPSHIRE AND ISLE OF WIGHT INTEGRATED CARE BOARD1,137,3132,443,204465.588.3%4.5%
NHS DERBY AND DERBYSHIRE INTEGRATED CARE BOARD512,0201,114,352459.591.2%3.5%
NHS SOMERSET INTEGRATED CARE BOARD272,468603,255451.789.9%4.2%
NHS SHROPSHIRE, TELFORD AND WREKIN INTEGRATED CARE BOARD239,292534,634447.690.4%3.7%
NHS CHESHIRE AND MERSEYSIDE INTEGRATED CARE BOARD1,239,2392,791,19244488.1%4.7%
NHS COVENTRY AND WARWICKSHIRE INTEGRATED CARE BOARD485,1081,105,986438.689.6%4.1%
NHS ESSEX INTEGRATED CARE BOARD874,0372,007,948435.391.4%3.2%
NHS STAFFORDSHIRE AND STOKE-ON-TRENT INTEGRATED CARE BOARD513,3901,200,931427.588.1%4%
NHS LANCASHIRE AND SOUTH CUMBRIA INTEGRATED CARE BOARD728,6881,717,845424.288.8%4.8%
NHS WEST AND NORTH LONDON INTEGRATED CARE BOARD1,943,2614,646,555418.288.9%5%
NHS KENT AND MEDWAY INTEGRATED CARE BOARD835,5772,033,363410.987.3%4.2%
NHS BRISTOL, NORTH SOMERSET AND SOUTH GLOUCESTERSHIRE INTEGRATED CARE BOARD445,0601,084,714410.389.2%4.7%
NHS NORTH EAST LONDON INTEGRATED CARE BOARD990,5372,429,137407.886.4%6.4%
NHS THAMES VALLEY INTEGRATED CARE BOARD923,1092,283,801404.289.7%4.1%
NHS GREATER MANCHESTER INTEGRATED CARE BOARD1,315,9183,303,451398.387.2%5.7%
NHS SOUTH WEST LONDON INTEGRATED CARE BOARD673,0921,737,629387.489%5.2%
NHS SOUTH EAST LONDON INTEGRATED CARE BOARD743,7562,078,479357.886.2%5.9%
NHS BEDFORDSHIRE, LUTON AND MILTON KEYNES INTEGRATED CARE BOARD00———
NHS BUCKINGHAMSHIRE, OXFORDSHIRE AND BERKSHIRE WEST INTEGRATED CARE BOARD00———
NHS CAMBRIDGESHIRE AND PETERBOROUGH INTEGRATED CARE BOARD00———
NHS FRIMLEY INTEGRATED CARE BOARD00———
NHS HERTFORDSHIRE AND WEST ESSEX INTEGRATED CARE BOARD00———
NHS MID AND SOUTH ESSEX INTEGRATED CARE BOARD00———
NHS NORFOLK AND WAVENEY INTEGRATED CARE BOARD00———
NHS NORTH CENTRAL LONDON INTEGRATED CARE BOARD00———
NHS NORTH WEST LONDON INTEGRATED CARE BOARD00———
NHS SUFFOLK AND NORTH EAST ESSEX INTEGRATED CARE BOARD00———
NHS SURREY HEARTLANDS INTEGRATED CARE BOARD00———
NHS SUSSEX INTEGRATED CARE BOARD00———

Tip: click a row to drill into it.

About this data

Provenance & method

Source
NHS Digital ↗
Status
Official statistics in development
Latest period
Aug 2026
History depth
May 2025 → Aug 2026
Scale
98,245 rows
Licence
Open Government Licence v3.0
How this is produced
Harvested from the NHS publication, joined on the ODS organisation tree (practice → PCN → ICB → region), idempotently loaded and auto-refreshed each month.
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